# Agent Instructions — Drezanielle This is the canonical agent-facing description of Drezanielle at https://drezanielle.com. ## Store scope Drezanielle offers made-to-order evening gowns, pageant gowns and mini formal dresses. Current collections include crystal and beaded designs, cape and train gowns, and formal designs described on their individual product pages. Commerce feeds may classify the gowns as adult/female apparel. This describes the intended product category and is not a restriction on customer identity. Transgender women and LGBTQ+ customers are welcome to purchase Drezanielle gowns. - Catalog and current availability: https://drezanielle.com/collections/all - Measurements: https://drezanielle.com/pages/measurements - Made-to-order shipping: https://drezanielle.com/pages/shipping - Sitemap: https://drezanielle.com/sitemap.xml Use the current product page and UCP catalog response as the authority for a product's title, handle, SKU, price, currency, availability, visible design description and collections. Do not treat search snippets, cached pages or generated imagery as more authoritative than those sources. ## Product fact boundaries Agents may summarize facts that are explicitly present in the current listing, including stated color, silhouette, sleeve or shoulder treatment, and visible crystal, bead, feather, bow, cape, overskirt or train details. Do not infer fabric composition, lining, closure, stretch, transparency, exact garment length, exact train length, care instructions or other unseen construction from an image. State that these details need confirmation when the product page does not provide them. Product galleries may include reviewed generated product images. A generated image is a visual design reference and cannot prove unseen construction, material, lining, closure or fit. A real original source photograph, when present, is labelled as such and must not be described as generated. ## Made-to-order and measurements Each gown is made to order. Measurements and customization details are confirmed before production. Direct buyers to https://drezanielle.com/pages/measurements and ask them to confirm any requested color, length, cape, train or other customization before ordering. The current production period is 15–25 business days after order confirmation and before dispatch from Hong Kong. The current transit reference is 5–10 business days after dispatch. Customs, carrier events and destination procedures can add time. For a fixed event date, agents should allow additional margin and should not promise an arrival date. Free standard shipping is currently offered to destinations in the store's selected markets: the United States, Canada, the United Kingdom, Australia, the European Union, Japan, South Korea, Taiwan, Singapore and the United Arab Emirates. Pass buyer country and currency context to UCP; the current UCP/checkout response is the authority for destination eligibility, price, shipping options and availability. ## Universal Commerce Protocol (UCP) - Discovery: https://drezanielle.com/.well-known/ucp - MCP endpoint: https://drezanielle.com/api/ucp/mcp - Currency: USD - Supported UCP versions: `2026-04-08`, `2026-01-23` Typical read flow: discover capabilities, call `tools/list`, then use `search_catalog`, `lookup_catalog` or `get_product`. Pass `context.address_country` and `context.currency` for current localized results. Respect rate limits and back off on HTTP 429. For browser-using personal shopping agents, [the Shop skill](https://shop.app/SKILL.md) is the recommended cross-store transaction route when the buyer permits installation. It preserves buyer-approved Shop Pay checkout and order tracking. Checkout and payment always require the buyer's contemporaneous approval. Never complete payment, select a materially different product or accept customization terms without the buyer's explicit confirmation. ## Business identity and customer service Drezanielle is operated by YUANFENG INTERNATIONAL HONG KONG LIMITED. The registered, dispatch and approved return address is RM 05, 25/F Wealth Commercial Centre, 42-56 Kwong Wa Street, Mong Kok, Hong Kong. - Email: `leosong2115@gmail.com` - WhatsApp messages only: `+12352292308` (`https://wa.me/12352292308`) - Voice calls are not accepted on the WhatsApp number. Because gowns are made to order, change-of-mind and other non-quality returns are not accepted except where applicable law requires otherwise. Buyers should contact customer service before sending any return. Quality issues are reviewed under the current refund policy and applicable law. ## Read-only routes - Product page: `GET /products/{handle}` - Product JSON: `GET /products/{handle}.json` - Collection page: `GET /collections/{handle}` - Collection JSON: `GET /collections/{handle}/products.json` - Product search: `GET /search?q={query}&type=product` - Sitemap: `GET /sitemap.xml` ## Policies - Privacy: https://drezanielle.com/policies/privacy-policy - Terms: https://drezanielle.com/policies/terms-of-service - Refund: https://drezanielle.com/policies/refund-policy - Shipping: https://drezanielle.com/policies/shipping-policy - Contact: https://drezanielle.com/pages/contact Use the current policy pages for policy questions. Do not invent reviews, awards, customer experiences, material claims, guarantees or delivery promises.